We feel it was handled in our early in the day solutions

While doing so, new user’s earlier claim is that the guy failed to publish any messages and that most other OurTime profiles couldn’t reply to their texts, is not direct.

Customer response

I’m rejecting that it reaction due to the fact: Pick below: It was received as of . Such ***** have lied to you personally again!! and once again!! and you can once again. I really do promise bu web sitesine gidin suggestions of the many interaction will be managed on your own documents. I do want to have the contact info for your company stat representative. We would you want one to advice in the near future attain copies regarding both parties associated with issue and you also as another 3rd party are the best it is possible to origin. This is certainly planning prices these folks money: frequently injury to its credibility is a fair price of doing providers, possibly an impression to cash equilibrium piece might get their attention. Many thanks for your own solution. ****************************

1st Complaint

I NEED YOUR HELP TO RESOLVE THIS ISSUE WITH THIS DATING SITE “Our Time” I want to know WHY this dating site “Our Time” Blocked me from communicating with members on their site? Right after I had rejoin their site for <3>at the cost of <$>plus I chose to add the 1 time”Boost” cost [$]. Which Our Time states would bring more attention to my profile! I’m not new to this dating site but I’ve recently learned they don’t even have a “REAL contact number” to reach them to discuss any matter’s of concern and for them to address the concern within a professional manner! Also since I couldn’t contact Our Time through a phone call. I emailed Our Time” several times to request information to WHY they had Blocked me from their site? Important to note BBB>Right after I had paid to rejoin their 3 months membership and equally added and paid for the “Boost”cost.My last email to Our Time”” with no response was .Still there’s no response from “Our Time” after my several emails to them up to this given day! This is what has led me to report them to BBB..Their unprofessional business practice, disregarding and ignoring my numerous emails. Most of all not an after thought .Our Time *Unscrupulous* manner of simply taking this senior citizen’s hard earned funds and ignore my numerous emails. Well now, I have the direct insight of how Our Time chooses to disrespect and ignore their customers.. THEY’RE NOT A TRUST WORTHY Dating site for this senior and I NO LONGER CHOOSE TO HAVE ANY CONNECTION NOR AFFILIATION WITH “OUR TIME”. Therefore, I’m requesting for BBB to seek Resolution for me with “Our Time”..I’M REQUESTING MY”FULL REFUND” for not having the use of my 3 months membership and the “BOOST”cost. PS.I have reloaded the photo of Payment I made to Our Time.<$>

Company response

I have reviewed all of our information and can make sure OurTime produced the choice to exclude so it be the cause of violations in our Terms and conditions useful. For every single the new OurTime Terms of service, OurTime could possibly get, on the only discernment, PeopleMedia supplies the right to take a look at and, if the appropriate, suspend otherwise cancel your bank account instead a reimbursement in the event that PeopleMedia thinks you have broken these types of Conditions, misused our Services, or behaved such that PeopleMedia regards just like the incorrect otherwise unlawful, with the otherwise out-of all of our Functions.”

Even as we just remember that , B may are disappointed with these effect, so it account isn’t eligible to getting reinstated, and will will still be banned. The full refund away from $ toward registration with the so it account are issued as part for the procedure. Such fund might be returned to the initial form of commission that can get **** working days are received.

The user enjoys, yet not, went on to get hold of the newest OurTime service cluster regarding it membership, and also the party has responded to those entry as the has just once the . The consumer continues to discover notifications per help violation response within elizabeth-mail address they offered in the event that pass is actually unwrapped.